Terms of Service

Introduction

Welcome to RouteTokens (R9S). These Terms of Service (“Terms”) govern your access to and use of our AI API gateway platform, website, and related services (collectively, the “Service”). By accessing or using our Service, you agree to be bound by these Terms. These Terms incorporate by reference our Privacy Policy and Acceptable Use Policy.

Please read these Terms carefully. If you do not agree to these Terms, you may not access or use the Service.

Service Description & Role of R9S

2.1. Service Description. R9S provides a unified AI API gateway platform that aggregates access to various third-party artificial intelligence model providers (“Third-Party AI Providers”). Our Service enables you to access and utilize multiple AI models through a single API interface.

2.2. Availability. The availability of specific Third-Party AI Providers and their models may be announced on our website or platform. Availability may vary based on your subscription or our arrangements with such providers.

2.3. Role as Intermediary. You acknowledge and agree that R9S acts solely as a technical intermediary between you and the Third-Party AI Providers. The actual AI model services, including all related algorithms, parameters, weights, code, and foundational technologies, are provided by their respective Third-Party AI Providers.

2.4. Third-Party Terms. Your use of any AI model through the R9S Service is also subject to, and you agree to comply with, the independent terms of service, privacy policies, usage policies, content policies, and any other applicable rules of the respective Third-Party AI Providers. You are solely responsible for reviewing, understanding, and complying with such third-party terms. R9S is not a party to any agreement between you and any Third-Party AI Provider.

2.5. Pricing. Pricing for API usage through our Service is determined by each Third-Party AI Provider. Different Third-Party AI Models may have different consumption rates (pricing). R9S reserves the right to adjust its pricing for the Service based on changes to Third-Party AI Provider pricing, market conditions, or our operational costs. Any such pricing changes will be communicated to you through the Service or via email, and will apply prospectively to your future usage.

Eligibility

The Service is offered only to users who are 18 years of age or older. By accepting these Terms, you confirm that you have reached this age. If we discover that you are under the age of 18 and using the Service, we will terminate your access. By using the Service, you represent and warrant that you meet these eligibility requirements and have the legal capacity to enter into these Terms.

Account Registration & Security

4.1. Account Requirements. To access the Service, you must register for an account and maintain valid account credentials, including a valid email address and a valid payment method. Unless expressly permitted by these Terms, you may only create one account per email address.

4.2. Account Information. You agree to provide accurate, current, and complete information when registering. You are responsible for maintaining the confidentiality of your account credentials and assigned API keys.

4.3. Account Activity. You are solely responsible for all activities that occur under your account, including any data analytics, statistics, payments, and other operations, whether or not authorized by you. You must immediately notify us of any unauthorized use of your account or any other security breach. R9S is not liable for any loss or damage arising from your failure to protect your account credentials.

4.4. Account Closure. You may close your account through the mechanisms provided by R9S. Upon account closure, unless otherwise agreed, we will delete your resources or data. Please ensure that any stored resources or data are properly copied and transferred before closing your account.

Service Access & License

5.1. License Grant. Subject to your compliance with all terms and conditions applicable to the use of the Service, R9S hereby grants you a non-exclusive, non-transferable, non-sublicensable, revocable, and limited license to access and use the Service, strictly for your internal business purposes and non-commercial purposes, within the applicable service period and available regions.

5.2. Reservation of Rights. All rights not expressly granted to you are retained by R9S and its licensors. Your access to certain features of the Service may be subject to limitations, which will be posted on our platform.

5.3. Trial Use. We may provide certain features or access on a trial or evaluation basis (“Trial Use”). Trial Use is subject to these Terms and any additional terms posted. Trial Use is provided for internal evaluation purposes only and not for any commercial purpose or production use. If you wish to continue accessing such services after the Trial Use period, or wish to use non-trial versions, you will need to submit an order form or enter into a separate customer agreement.

5.4. Guest Mode. We may provide certain services to unregistered users in guest mode, subject to limitations including restricted interaction counts or limited access to features. During guest mode use, we will process your inputs and outputs solely to provide the service.

User Content & Data

6.1. Definitions. As used in these Terms:

Term	Definition
Inputs	prompts, text, images, audio, video, datasets, code, data, information, or other content and materials you submit to the Service.
Outputs	the responses, content, code, or other outputs generated by the Third-Party AI Models in response to your Inputs.
Your Data	your Inputs and all other content and materials you submit to the Service.

6.2. Ownership of Your Data. As between you and R9S, you retain all ownership rights to Your Data and Outputs. R9S does not claim any ownership of Your Data or Outputs.

6.3. License to R9S. By using the Service, you hereby grant R9S, its affiliates, and its third-party partners (collectively, “R9S Parties”), to the extent permitted by applicable law, an unconditional, irrevocable, non-exclusive, royalty-free, fully paid-up, sublicensable, transferable, perpetual, and worldwide license to reproduce, use, store, modify, adapt, publish, translate, and distribute Your Data and Outputs for the purpose of providing, maintaining, operating, developing, or improving the Service, underlying technology (including machine learning models and algorithms), or the respective business operations of the R9S Parties.

6.4. International Data Transfer. You agree that we may store Your Data and Outputs in locations outside the region from which you access the Service. Your continued use of the Service constitutes your consent to such international data transfers.

6.5. Survival of License. The rights and licenses you grant to the R9S Parties under these Terms, as well as any provisions that by their nature should survive termination, shall survive termination of these Terms.

6.6. No Training on Your Data. Unless you otherwise agree, R9S will not use Your Data or Outputs to train, fine-tune, or improve any foundation model provided by R9S (if any). For the avoidance of doubt, this Section 6.6 does not limit Section 6.3, which grants R9S the right to use Your Data to improve the R9S gateway platform itself (e.g., routing algorithms, caching, performance optimization).

Your Representations, Warranties, and Responsibilities

7.1. General Responsibility. You are solely and fully responsible for Your Data, its sources, and your use of Outputs, including without limitation their compliance with any applicable data protection laws, intellectual property laws, and other applicable regulations.

7.2. Representations and Warranties. You represent and warrant that: (a) You own Your Data or have obtained all necessary rights, licenses, consents, authorizations, and approvals to submit it to the Service and to grant the licenses in Section 6; (b) Your Data and your use of Outputs do not and will not violate any applicable laws or third-party rights (including intellectual property, privacy, publicity, and contractual rights); (c) Your Data does not contain any confidential information or personal data for which you do not have the necessary rights to process; (d) If Your Data contains personal data, you confirm that you are either the owner of such data or have the necessary rights and permissions to use it, and you represent that you are processing such data in accordance with applicable law.

7.3. Waiver of Moral Rights. To the extent permitted by applicable law, you waive any and all privacy, publicity, moral rights, or any similar rights in and to Your Data, and agree not to assert, maintain, or permit any action based on any such rights against the R9S Parties.

7.4. Responsibility for End Users. You are responsible for your end users’ use of the Service. You will ensure that all end users comply with your obligations under these Terms, and that your agreements with each end user are consistent with these Terms. Any act or omission by your end users shall be deemed your act or omission, and you shall be fully responsible therefor.

7.5. Compliance with Third-Party Terms. You agree to comply with the terms of service, usage policies, content policies, and other rules of each Third-Party AI Provider whose models you access through the R9S Service.

7.6. No Public Distribution of Outputs. You shall not display, distribute, transmit, or otherwise make Outputs publicly available through any platform, media, or channel. Use of Outputs is permitted solely for your internal business purposes or within your own products or services, provided such products or services do not expose the Outputs as a direct substitute for our Service or the underlying AI models.

7.7. Security Measures. You shall take reasonable and appropriate measures to ensure the security of your and your end users’ access to and use of the Service. If you discover any vulnerability in the Service, including without limitation the generation of any inappropriate or infringing Outputs, you shall immediately contact R9S and provide relevant details.

7.8. No Circumvention. You will not, and will not attempt to, bypass, circumvent, or disable any security, rate-limit, usage control, or access control features of the Service.

Prohibited Conduct

8.1. General Prohibitions. You will not, and will not permit or assist any third party to:

1. Sell, resell, lease, sublease, lend, or otherwise provide the Service (or any part thereof) to any third party;
2. Disclose any information related to vulnerabilities of the Service to any third party, including without limitation posting, commenting, or otherwise disclosing such information on any public platform, unless required by applicable law;
3. Use the Service, Inputs, or Outputs (including synthetic data) to develop, train, label, fine-tune, optimize, iterate, or conduct other similar activities for the purpose of creating new models or algorithms that compete with R9S or any Third-Party AI Provider;
4. Use the Service in a manner that may create a conflict of interest or undermine the purpose of the Service;
5. Use the Service for political purposes;
6. Use the Service in an automated manner (e.g., exceeding any rate limits we may provide);
7. Use Inputs or generate Outputs that contain viruses, trojans, worms, logic bombs, or other malicious or harmful materials;
8. Use the Service to engage in professional activities or provide professional advice, including without limitation: engaging in unauthorized legal practice; providing customized legal, financial, or medical/health advice without review by qualified personnel; or making high-risk government decisions (e.g., law enforcement);
9. Obtain or attempt to obtain unauthorized access to the Service, interfere with or attempt to interfere with the normal operation of the Service, bypass any measures we may use to block or restrict access to the Service, or damage or destroy any part of the Service;
10. Interfere with, attempt to interfere with, damage, or destroy any network, server, computer, or database connected to the Service, or violate any of its terms, policies, or procedures;
11. Impersonate or attempt to impersonate us, other users, or any other person or entity, including unauthorized use of another person's account;
12. Attempt to extract data, parameters, code, or other confidential information of R9S or its affiliates from the Service;
13. Use the Service in any manner that may harm our or our affiliates' interests or integrity;
14. Remove copyright or other proprietary rights notices from Outputs;
15. Extract Outputs or content from the Service in any manner not expressly permitted by us, including scraping (e.g., model scraping using prompts and Outputs to train AI models), using any automated or programmatic methods for web data extraction or collection;
16. Use the Service in any manner that violates any applicable laws or regulations.

8.2. Specific Restrictions. Without limiting the foregoing, you will not, and will not permit or assist any third party to: (a) Use the Service to develop, train, or improve any artificial intelligence model that competes with any Third-Party AI Provider; (b) Reverse engineer, decompile, or attempt to extract the source code of any Third-Party AI Model accessed through the Service.

8.3. Assistance to Third Parties. You will not assist, authorize, or permit any third party to engage in any of the activities prohibited in this Section 8.

Content Moderation & Reporting

9.1. Content Moderation Mechanisms. As part of the Service, we may implement appropriate automated content moderation mechanisms to detect inappropriate content, including any content that may violate these Terms, applicable law, or other terms and conditions. Your use of such mechanisms (where available) is subject to these Terms.

9.2. No Warranty on Moderation. Any implementation of such mechanisms shall not be construed as a guarantee or warranty by R9S of the appropriateness or compliance of any content (including Inputs or Outputs). You remain solely and fully responsible for your use of any Inputs or Outputs, and assume all liability and damages arising therefrom.

9.3. Reporting Harmful Content. If you believe any Output generated by the Service is harmful or violates these Terms or applicable law, or if you believe your intellectual property rights have been infringed, please contact us at: support@r9s.ai. Upon receiving such a report, we will review and take appropriate actions as we deem necessary.

Output Disclaimer

10.1. Outputs May Be Incorrect. Given the nature of machine learning and artificial intelligence, Outputs provided through the Service may be incorrect, false, or contain errors. Outputs are for general information and reference purposes only and are not intended to constitute information or advice on which you should rely. You should evaluate the accuracy of any Output based on your use case and obtain professional or expert advice before taking or refraining from any action based on Outputs.

10.2. Outputs Are Not Unique. Outputs generated for you are not unique. The Service may generate the same or similar Outputs for different users. You acknowledge and agree to this, and hereby waive any claims against R9S or other users arising from such similarities.

10.3. No Professional Advice. Outputs do not constitute professional, legal, financial, or medical advice. You are solely responsible for evaluating and using any Output.

Third-Party AI Providers and Services

11.1. Third-Party Services. The Service may contain or enable links and integrations to third-party models, third-party plugins, and third-party APIs (collectively, “Third-Party Services”). You acknowledge and agree that Third-Party Services are provided by the applicable third-party service providers.

11.2. Compliance with Third-Party Terms. You shall comply with any additional terms and conditions published or otherwise provided by applicable third parties (e.g., terms of service, privacy policies, acceptable use policies, content policies).

11.3. Data Processing by Third Parties. You acknowledge and agree that Your Data (including Inputs and Outputs) will be processed by the applicable Third-Party AI Providers in accordance with their respective terms and privacy policies. You represent and warrant that you have taken all steps necessary to provide any required notice and obtain all necessary consents for such data processing or sharing in accordance with applicable law.

11.4. No Liability for Third Parties. You acknowledge that Third-Party AI Providers may modify, suspend, or discontinue their services at any time, which may affect your use through R9S. R9S shall have no liability to you for any such change, suspension, or discontinuation.

11.5. R9S Not Responsible for Third-Party Content. You agree that R9S has no obligation to pre-screen, monitor, review, or edit any Outputs or other content provided by Third-Party AI Providers. The content generated by your use of Third-Party Services is the responsibility of such third parties. R9S expressly disclaims any and all liability arising from your use of or reliance on any Output from Third-Party Services.

11.6. Release of Claims. To the maximum extent permitted by law, any dispute between you and any third party arising from your use of Third-Party Services shall be resolved directly between you and such third party, and you irrevocably release the R9S Parties from any and all claims, demands, fines, penalties, and damages (actual and consequential) arising out of or in any way related to such dispute.

Credits, Payments, and Fees

12.1. Pre-paid Credits System. Our Service operates on a pre-paid credits system. You must purchase credits in advance, which are then consumed based on your actual API usage. Different Third-Party AI Models accessible through the Service may have different consumption rates (pricing).

12.2. Payment. You will pay all fees associated with your account as described on our Service, including any applicable taxes. We will charge your selected payment method for the credit amount you choose to purchase. All payments due under these Terms shall be made to us without setoff or counterclaim and without any deduction or withholding.

12.3. Refund Policy. You may request a refund for unused credits within twenty-four (24) hours of your credit purchase. After such 24-hour period, all credits purchased are final and non-refundable, except as required by applicable law. Unused credits are not redeemable for cash. Credits are non-transferable between accounts and may only be used in the account for which they were purchased.

12.4. Credit Expiration. Credits have an expiration period. Any credits remaining in your account that have been inactive and unused for three hundred and sixty-five (365) days from the date of your last credit purchase may be forfeited.

12.5. Pricing Changes. R9S reserves the right to change its fees for the Service, including the credit consumption rates for specific AI models, at any time. We will provide you with reasonable notice of any material pricing changes. Your continued use of the Service after such change constitutes your acceptance of the new pricing.

12.6. Taxes. Each party shall be responsible for identifying and paying all taxes and other governmental fees and charges (and any penalties, interest, and other additions thereto) imposed on that party with respect to the transactions and payments under these Terms. All fees payable by you are exclusive of indirect taxes, unless applicable law requires otherwise.

Intellectual Property

13.1. R9S’s Intellectual Property. As between you and R9S, R9S retains all right, title, and interest in and to the R9S platform, its software, code, architecture, documentation, algorithms (excluding Third-Party AI Models), and any other elements of the Service (the “R9S IP”). These Terms do not transfer any ownership of the R9S IP to you. All intellectual property in the Service belongs to R9S or the applicable third-party owners of such rights.

13.2. Third-Party AI Provider Intellectual Property. As between you and R9S, all rights, title, and interest in and to the AI models provided by Third-Party AI Providers, including their algorithms, parameters, weights, and code, remain the sole and exclusive property of the respective Third-Party AI Provider or its licensors.

13.3. Feedback. If you choose to provide any feedback or comments to R9S regarding the Service (“Feedback”), you grant R9S a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such Feedback throughout the world in any media. R9S has the right to use and disclose such Feedback in any manner and for any purpose without compensation to you.

13.4. Trademark Use. Without R9S’s prior written consent, you shall not use any trademarks, service marks, logos, trade names, domain names, website names, or other distinctive brand features that would enable a third party to identify R9S and/or its affiliates.

Indemnification

14.1. Indemnification by R9S. R9S will defend any claim brought by a third party alleging that Outputs generated by your strict compliance with these Terms infringe or misappropriate any third-party intellectual property rights within the applicable region (a “Claim”), and will pay any adverse final judgment or settlement amount approved by R9S, provided that you: (i) promptly notify R9S of such Claim; (ii) provide reasonably necessary assistance, cooperation, and all information and documents; and (iii) grant R9S exclusive control and authority over the investigation, preparation, defense, and settlement of such Claim, including selection of counsel.

R9S’s foregoing obligations shall not apply to the extent the Claim arises from: (a) modification of the Service or Outputs by any party other than R9S; (b) combination of the Service or Outputs with other technology, services, products, models, data, or content; (c) Outputs related to Inputs or other data provided by any party other than R9S; (d) use of the Service or Outputs in a manner that you knew or should have known would infringe or misappropriate third-party rights; (e) your own products or services; (f) your interference, circumvention, jailbreak, or failure to enable security measures or system prompts inherent in the models; (g) your fine-tuning of the Service; (h) your continued use of Outputs after receiving notice to stop using them; (i) claims that your use of Outputs infringed a third party’s trademark or related rights; and/or (j) your breach of these Terms.

The remedies under this Section 14.1 are your sole and exclusive remedy for any claim arising out of or relating to Outputs or your use of Outputs.

14.2. Indemnification by You. You shall defend, indemnify, and hold harmless R9S, its affiliates, and their respective officers, directors, employees, agents, successors, and assigns from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or relating to: (a) Your Data or Inputs; (b) any training, fine-tuning, or other modification of the Service or its models by any party other than R9S; (c) your or your end users’ breach of these Terms or violation of applicable law in using the Service; (d) your products or services; and/or (e) the circumstances listed in Section 14.1 where R9S’s indemnification obligations do not apply.

14.3. Fraud or Willful Misconduct. The indemnification obligations of either party under Section 14.1 or Section 14.2 shall not apply to the extent the underlying Claim arises from the other party’s fraud or willful misconduct, where such Claim would not have occurred but for such fraud or willful misconduct.

Disclaimers

15.1. Service “AS IS”. THE SERVICE IS PROVIDED “AS IS,” “AS AVAILABLE,” AND “WITH ALL FAULTS.” THE TECHNOLOGY SUPPORTING R9S’S PROVISION OF THE SERVICE IS EVOLVING AND EXPERIMENTAL.

15.2. No Warranties. R9S MAKES NO WARRANTIES, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, OR ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.

15.3. No Warranty on Service. WITHOUT LIMITING THE FOREGOING, R9S DOES NOT WARRANT THAT THE SERVICE WILL MEET YOUR REQUIREMENTS, BE UNINTERRUPTED, SECURE, OR ERROR-FREE, ACHIEVE ANY EXPECTED RESULTS, BE COMPATIBLE OR INTEROPERATE WITH ANY SOFTWARE SYSTEM OR OTHER SERVICE, BE ACCURATE, COMPLETE, CURRENT, TIMELY, EFFECTIVE, OR RELIABLE, OR BE FREE OF ANY HARMFUL CODE.

15.4. No Warranty on Outputs. R9S DOES NOT WARRANT ANY OUTPUT’S AUTHENTICITY, COMPLETENESS, AVAILABILITY, ACCURACY, RELIABILITY, TIMELINESS, FITNESS FOR A PARTICULAR PURPOSE, UNINTERRUPTEDNESS, STABILITY, ERROR-FREENESS, FAULT-TOLERANCE, SECURITY, OR NON-INFRINGEMENT.

15.5. Disclaimer to End Users. You are responsible for ensuring that this disclaimer is appropriately communicated to your end users. Your use of the Service is entirely at your own risk.

Limitation of Liability

16.1. No Exclusions. Nothing in these Terms excludes or limits R9S’s liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited under applicable law.

16.2. No Indirect Damages. SUBJECT TO YOUR COMPLIANCE WITH THESE TERMS, IN NO EVENT SHALL R9S BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, PUNITIVE, OR AGGRAVATED DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF BUSINESS, INTERRUPTION, LOSS OF DATA, LOSS OF GOODWILL, LOSS OF BUSINESS REPUTATION, LOSS OF PROFITS, OR THIRD-PARTY COSTS, WHETHER BASED ON ANY THEORY OF LIABILITY, INCLUDING BUT NOT LIMITED TO CONTRACT, NEGLIGENCE, STRICT LIABILITY, OR OTHER THEORY, EVEN IF R9S HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

16.3. Cap on Liability. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, R9S’S TOTAL CUMULATIVE LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATED TO THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) THE TOTAL AMOUNT OF FEES YOU PAID TO R9S IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100 USD).

16.4. Essential Purpose. THE FOREGOING LIMITATIONS SHALL APPLY EVEN IF THE REMEDY FAILS OF ITS ESSENTIAL PURPOSE.

Suspension and Termination

17.1. Termination by R9S. We may suspend or terminate your access to the Service at any time for any reason, including but not limited to violation of these Terms, non-payment, or if we believe your actions may cause legal liability or harm to us, Third-Party AI Providers, or other users.

17.2. Termination by You. You may terminate your account at any time by contacting us.

17.3. Effect of Termination. Upon termination, your right to use the Service will immediately cease. Any remaining, unused credits in your account may be forfeited, and R9S is not obligated to provide a refund. Upon termination, you must cease all use of the Service and any R9S-provided credentials.

17.4. Return or Destruction of Materials. After termination or suspension of your subscription to the Service, we may require you to destroy or return all versions, files, code, programs, software, data, and any copies, reproductions, or caches thereof provided by or on behalf of R9S in connection with the Service. Upon R9S’s request, you shall provide R9S with proof of such return or destruction.

17.5. Additional Remedies. The foregoing does not limit R9S’s right to take other measures, such as deleting illegal information, suspending or terminating your account and/or access to the Service, or seeking other remedies.

Modifications to Service and Terms

18.1. Modifications to Service. We reserve the right to modify, suspend, or discontinue the Service (or any part thereof) at any time. We will make reasonable efforts to provide notice of material changes.

18.2. Modifications to Terms. We may update these Terms from time to time, for example, when we update Service features or due to regulatory changes. We will use commercially reasonable efforts to provide all users with reasonable notice of any material changes to these Terms via email and/or a notice on our website/platform. You should periodically review these Terms for changes. Your continued use of the Service after the effective date of new Terms constitutes your acceptance of the new Terms. If you do not agree to the new Terms, you must stop accessing or using all Services.

Governing Law and Dispute Resolution

19.1. Governing Law. These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to conflict of laws principles.

19.2. Statute of Limitations. ANY CLAIM OR CAUSE OF ACTION ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE MUST BE COMMENCED WITHIN TWO (2) YEARS AFTER THE CLAIM OR CAUSE OF ACTION ACCRUES, REGARDLESS OF ANY STATUTE OF LIMITATIONS TO THE CONTRARY. THIS TWO-YEAR LIMITATION PERIOD IS EXPRESSLY AGREED BY THE PARTIES AS REASONABLE GIVEN THE NATURE OF THE DIGITAL SERVICES PROVIDED. ANY CLAIM NOT COMMENCED WITHIN SUCH PERIOD SHALL BE FOREVER BARRED.

19.3. Choice of Forum. Any legal suit, action, or proceeding arising out of or relating to these Terms shall be instituted exclusively in the United States District Court for the Northern District of California or, if federal jurisdiction is not available, in the Superior Court of California, County of Santa Clara. Each party irrevocably submits to the personal jurisdiction of such courts in any such suit, action, or proceeding and waives any objection based on improper venue or inconvenient forum.

General Provisions

20.1. Entire Agreement. These Terms, together with any terms or documents referenced or incorporated herein (including but not limited to the Privacy Policy and Acceptable Use Policy), constitute the entire legal agreement between you and R9S governing your use of the Service and supersede any prior agreements between you and R9S regarding the Service.

20.2. No Waiver. Our failure to insist upon or enforce any provision of these Terms shall not be construed as a waiver of any provision or right.

20.3. Severability. If any provision of these Terms is held invalid by a court of competent jurisdiction, that provision shall be severed from these Terms without affecting the remainder of these Terms, which shall remain in full force and effect.

20.4. No Assignment. You may not assign any of your rights under these Terms or delegate any of your obligations without our prior written consent. We may assign these Terms in their entirety (including all terms and conditions incorporated by reference) to a corporate affiliate, or in connection with a merger, acquisition, corporate reorganization, or sale of all or substantially all of our assets.

20.5. Third-Party Rights. No person or entity other than you and R9S (and our permitted successors and assigns) is entitled to enforce any provision of these Terms, regardless of whether such person or entity is identified by name, as a member of a class, or by specific description.

20.6. Privacy and Security. We do not guarantee that our Service is secure or free from errors or viruses. You are responsible for configuring your information technology, computer programs, and platform to access our Service. You should use your own virus protection software. Your access to and use of the Service is subject to our Privacy Policy, which governs our collection, use, processing, and disclosure of your personal data/information when you access or use the Service.

20.7. Survival. Any provisions of these Terms that by their nature should survive termination shall survive termination, including but not limited to Sections 6 (User Content & Data), 7 (Representations and Warranties), 13 (Intellectual Property), 14 (Indemnification), 15 (Disclaimers), 16 (Limitation of Liability), and 20 (General Provisions).

Contact Us & Reporting

21.1. General Inquiries. If you have any questions about these Terms or the Service, please contact us at: support@r9s.ai.